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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
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Services and Support for Microsoft SQL Server

Maximize the value of your Microsoft SQL Server database investment

Compare to SQL Server support Microsoft SQL Server Database datasheet
Services and Support for Microsoft SQL Server

Software support without the expense of unwanted upgrades

Keep your high-functioning SQL Server performing without expensive, unwanted upgrades. With Rimini Support™ for Microsoft SQL Server database, you can remain on your stable, reliable release and save 50% on annual maintenance fees to help fund innovation.

Rimini Support can help improve your database interoperability, performance, and security for 15+ more years from the time you switch to us. Our global, 24/7/365 software support is led by Primary Support Engineers who average 20+ years of experience.

We can support SQL Server on its own or along with support for other enterprise databases and applications, so you benefit from integrated support and one trusted partner. And while we guarantee a 10-minute response time for critical P1 issues, our actual average response time for P1 and P2 issues is under 90 seconds.

We go beyond the traditional break/fix support and provide:
  • advanced support for both commercial and open-source databases, on-premises or in the cloud
  • flexible support for any number of servers, from one to thousands
  • scalable support for any data storage requirements, from small to up to 700TB
  • performance support
  • configuration support
800+

full-time staff engineers across 21 countries

Less than
2 minutes

average response time for P1 and P2 issues

Over 
$9B

in estimated total client savings since 2005

4.9/5.0

overall average client satisfaction rating

Managed services with security and interoperability expertise

With Rimini Manage™ for Databases, we manage your databases to help free up your IT team for higher-value projects. Our engineers understand SQL Server’s interactions with enterprise applications and other technologies, so we can deliver high ROI and an exceptional, responsive database management experience.

From mature SQL Server database instances to open-source, our database managed services can help you fill IT skills gaps, simplify operations, solve interoperability issues, avoid costly upgrades, and optimize your database environments.

Rimini Manage™ services include:
  • database administration
  • database security
  • database infrastructure support
  • database architecture
  • problem diagnosis and troubleshooting
  • incident management
  • disaster recovery assistance

Benefits of partnering with Rimini Street

Improve SQL Server ROI

Improve SQL Server ROI

Avoid expensive upgrades and save big on support
Gain 15+ more years of support

Gain 15+ more years of support

We include performance support, configuration, and security advisory services at no extra cost
Say yes to the business

Say yes to the business

Invest in digital innovation for business stakeholders
Get fully integrated support

Get fully integrated support

Add enterprise applications to your Rimini Support

SQL Server components and tools we support

Rimini Support for Microsoft SQL Server database includes these components and tools:

Data Quality Client
Database Engine Tuning Advisor
SQL Server Analysis Services (SSAS)
SQL Server Configuration Manager
SQL Server Data Tools
SQL Server Integration Services (SSIS)
SQL Server Management Studio
SQL Server Profiler
SQL Server Reporting Services (SSRS)

Rimini Support for SQL Server includes all editions of Microsoft SQL Server 2008 and later with no limit on the number of cases you can submit.

Featured clients

View All Clients
Featured clients
Featured clients
“

Once executive management saw the savings we were able to generate, they approved many projects that were previously on hold because of budgetary constraints.

Don’t get stuck with the status quo: Don’t close your eyes or fear making a change. Exploring the unknown led us to Rimini Street, and the whole company has benefited.”

– Eddy Verdugo, Systems Director
Learn more
Featured clients
Featured clients
“

With Rimini Street Application Management Services for Salesforce, for about the same cost of hiring one reasonably experienced Salesforce administrator, I have access to a worldwide group of highly qualified engineers. Not only have I expanded the skills and depth of my team, I now get the benefits 24/7. ”

– Patrick Haley, Sr. Director of Sales Operations
Learn more
Featured clients
Featured clients
“

Rimini's proposal for AMS delighted us due to the differential of its model. In addition to the seniority of the engineers and extremely fast response time, today we don't waste any more time having to manage the tickets. It is a great optimization of resources to have a single service provider for support and AMS.”

– Valdemar Castilho, IT Operations Manager
Learn more
Productos Chata
NTT Global Data Centers Americas
Iguatemi
Kumagai Gumi Company
South Central Connecticut Regional Water Authority
U.S. Green Building Council
Curbell Inc
Jason Incorporated
AXIP ENERGY SERVICES LP
Par Pacific Holdings
Sage Software
Just Born
Clearwater Seafoods
Samsung C&T Corporation Fashion Division
KINGFISHER INFORMATION TECHNOLOGY SERVICES (UK) LIMITED
View All
RELATED SERVICES

Rimini ONE™

Rimini Street delivers end-to-end solutions for Microsoft SQL Server: integrated database support, application support, software security, managed services, and professional services.

Learn more
Rimini ONE™

Additional resources

Operational Excellence through System Modernisation
Research Report
Operational Excellence through System Modernisation
Read Research Report
Responsive support services
Video
Rimini Street: What We Do

We don't make ERP or database software like Oracle and SAP. We support and manage that software. Over the past 15 years, we have helped over 3,000 clients save billions of dollars. It's because we are built for support. Built to help clients avoid costly fees and ERP upgrades, so they can innovate and fuel growth. Other companies do software. We do support.

Watch Video
Open-Source Database Market Roundup
Blog
Open-Source Database Market Roundup
Rimini Street Staff
3 min read

The lock that long-time proprietary vendors have had on the database management system (DBMS) market is steadily eroding, even in the face of astounding industry growth.  Overall, revenue growth is extraordinary for the industry in total. “Since its brief pause in 2015, the DBMS market has reeled off six consecutive years of growth, with the […]

Read Blog
Rimini Street Support for Microsoft SQL Server Database
Datasheet
Rimini Street Support for Microsoft SQL Server Database

Maximize the Value of Your Microsoft SQL Server Investment

Read Datasheet
10 Telltale Signs That It’s Time to Change Your Database Strategy
eBook
10 Telltale Signs That It’s Time to Change Your Database Strategy
Read eBook
Video: How to Migrate Older ERPs to Newer Versions of Microsoft SQL Server Database
Blog
Video: How to Migrate Older ERPs to Newer Versions of Microsoft SQL Server Database
Lee Murphy
Lee Murphy
2 min read

Companies are always in a state of change, particularly with their technology infrastructure. However, not all pieces of the technology stack move at the same pace. There may be legitimate reasons to upgrade infrastructure for better security or access to new features. At the same time, you may want to hold onto current applications, such […]

Read Blog

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